Changzhou Zhongjun Electrical Appliance Co.,Ltd

We attach great importance to service and treat it seriously. In our mind, the whole service flow is divided in pre-sale stage, manufacturing stage, installation stage and after sales service.

Good communication with our customers to know the target product details, wanted outoput, confirm the suitable ice making machines or refrigerators or bar counters  and provide whole project quotations. All the misunderstandings or possible mistake are solved in this stage. For new hand customers, we share our experience and bring forward economical production plan, to make everything is correct from the beginning.

During order manufacturing stage, we keep reporting production progress to customers from making Stainless Steel Shell to loading and delivery, specially the test reports in each time of ice making testing.

After customer's checking and acceptance, we arrange loading and delivery, collect all documents for customs declaration and also help customer for customs clearance. We will provide the installation vedio to guide our customers to install water inlets and outlets of ice machines.

We grant one year guarantee time, all the problems caused by our reason will be responsible by us, problem solution plans, replaced parts and express cost will be solved by our side. After guarantee time, we remind customers to purchase spare parts on time, and contact in time to insure normal pruduction. The experience sharing and remote supports cover machines' whole lifespan.